Thought Leader
Interpersonal Communication
Communication is a two way street. How well do you connect with others?
About this course
Interpersonal communication is the process by which people exchange information, feelings, and meaning. To successfully grow yourself, your career or business you need to be effective at engaging verbally and non-verbally, and in a fashion that takes into account the cultural setting or environment you are within.
What will I learn?
·The basics of communications - What is it and where it goes wrong.
·How to be a good sender - What do you want to say and how are you going to say it?
·How to be a good receiver - What they hear, what you hear.
·Verbal and nonverbal communication - Words and much, much more.
·The communication context - Adjusting your communication to fit different cultures and backgrounds.
Thought Leader
Anna McNaughton
Skill covered in this course
- Interpersonal Communication
- Complaint Resolution
- Communication Skills
