Mentoring and Coaching are methods of instructing, guiding and developing a person or group of individuals, with the aim to achieve some goal or develop a particular skill. Your ability to coach people effectively will result in awesome outcomes in the workplace and life.

Key points

What is coaching - Explore the difference between coaching, mentoring and training – and the benefits of coaching in organisations.

Coaching conversations - Learn what’s required to build the trust and understanding that lead to great coaching conversations. Effective questioning, Active listening, feedback.

Coaching in the real world - You’ll discover how to structure your coaching conversations, using the GROW method to achieve the best result.